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Accelerated Business and Report Writing Training
02/12/2009Accelerated Business and Report Writing Training
When British Telecom rewrote its quarterly bill in plain English, the number of complaints and queries dropped by a staggering 25%.
Customers also paid their bills more promptly, improving cash flow and saving on the need to follow up.
If changing one document can lead to such dramatic savings, think how much your organisation could save by applying plain English to every email, leaflet and letter it produced!
Or, to look at it another way, how much might it be costing your organisation if your documents are not as clear as they could be?
What writers say
“I just do not have enough words?”
“How do I get started?”
“Where do I use a semicolon instead of a colon?”
These are common writing challenges I have heard many times over my twenty years of teaching clients how to write dynamic business letters and reports. Do you have to write business emails, letters and reports in English?
Is English your second or even third language?
It’s tough! To begin with, there are over one million words in English language.
This makes it a big enough challenge, add to that, Sentence Structure, Use of the Active Voice rather than the Passive............ and I can see that you are already feeling the pain!
By attending my Accelerated Business Writing course, you will learn simple and effective techniques which will turn you into a clear, concise writer within days.
Vocabulary
You will learn the 1,000 most important words in English, plus words and phrases related to your specific industry.
I will provide suggestions for words to begin and end, titles for letters and reports and, most important, standard letters prepared for your particular organisation.
Grammar
You will learn how to structure your sentences and paragraphs to inform the reader and keep them involved.
By learning basic punctuation you will add emphasis and clarity and be encouraged to Keep It Short and Simple, the KISS principle.
Structure
Will be easy when you learn how to use Mind Maps to collect your ideas and structure them logically.
Whether you are Informing, Updating, Comparing or Persuading, the templates included in the course will make it easy for you to get your ideas across convincingly.
Anne McDougall
